📋 Legal Documents

388app Terms and Conditions — Full Terms & Policies for Using the Platform

Please read these Terms & Conditions carefully before registering or using 388app's services. This document constitutes a mutual agreement between you and us.

Last Updated: January 2026

388app's Terms & Conditions Key Points

The main categories below provide a quick overview of the content covered in this document.

👤

Account Register

All terms relating to membership eligibility, the registration process, identity verification (KYC), and account management.

🎁

Bonuses & Promotions

Bonus eligibility conditions, Wagering Requirements, expiry periods, and usage rules are all clearly explained.

💳

Financial Transactions

Terms covering deposits, withdrawals, limits, processing times, and payment methods.

🛡️

Fair Play Policy

Equal opportunity in every game, RNG certification, and strict anti-cheating measures.

🔒

Privacy Protection

A detailed policy on how your personal information is collected, stored, and used.

⚠️

Responsible Gaming

388app's commitment to limit-setting, self-exclusion, protection of minors, and problem gambling prevention.

1

General Terms & Conditions and Acceptance of Agreement

By accessing or using 388app's website and services, you are deemed to have voluntarily agreed to these Terms & Conditions. This document forms a legally binding agreement between the 388app operator and the user. If you do not agree with any part of these terms, please refrain from using our services.

In this document, "388app", "we", "us", or "the platform" refers to the operating company behind 388app and all of its services. "Member", "user", or "you" refers to any registered or unregistered individual who visits or uses the platform.

Important Note: 388app reserves the right to update these Terms & Conditions at any time. A notification will be sent to your registered email and the updated date will be displayed on the website.

These Terms & Conditions apply specifically to members in Bangladesh. In the event of any ambiguity or dispute, 388app's interpretation shall be considered final.

2

Account Registration & Identity Verification

To become a member of 388app, you must complete the registration process. All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in immediate account termination and forfeiture of any existing balance.

  • Each member is entitled to only One Account can manage.
  • Members are solely responsible for keeping their account password confidential.
  • Renting or transferring your account to a third party is strictly prohibited.
  • If suspicious activity is detected on an account, 388app may temporarily suspend it pending investigation.
  • A copy of your National ID, passport, or driving license may be requested for KYC verification.

All members must complete KYC (Know Your Customer) verification before making a withdrawal. This is mandatory for compliance with international AML (Anti-Money Laundering) policies. 388app stores all such information with strict confidentiality.

3

Eligibility Requirements & Age Restrictions

Strict Age Limit: You must be 18 years of age or older to register and use 388app's services. Registration by minors is strictly prohibited.

The following requirements must be met to be eligible for 388app's services:

  • You must be at least 18 years of age.
  • You must hold a valid bank account or mobile banking account in your own name.
  • Registrations from regions where online gaming is entirely prohibited will not be accepted.
  • You must be mentally competent and participating voluntarily.

388app uses advanced technology to verify member ages. If a member is found to be underage, their account will be closed immediately and any deposits refunded — however, all winnings will be forfeited.

4

Financial Transactions — Deposits & Withdrawals

All financial transactions on 388app are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals can be made via mobile banking, bank transfer, or e-wallet.

  • Deposit: Minimum deposit is BDT 200. Maximum limits are determined by payment method and account tier.
  • Withdrawals: Minimum withdrawal is BDT 500. Mobile banking transfers typically take 15–30 minutes; bank transfers take 1–3 business days.
  • Transaction Fees: 388app does not charge any processing fees. However, third-party payment providers may apply their own charges.
  • Currency Conversion: Transactions are accepted in BDT only.

Important: Withdrawals can only be made using the same method used for the original deposit. Transferring funds to third-party accounts is strictly prohibited. Suspicious transactions may be held pending investigation.

388app monitors all transactions. In the event of unusual or suspicious activity, 388app reserves the right to request additional verification and, where necessary, to report the matter to the relevant authorities in accordance with international AML regulations.

5

Bonus, Promotion & Rewards Policy

388app offers various bonuses and promotions from time to time. Each bonus carries its own terms and conditions, which are clearly stated on the offer page. By claiming a bonus, you are considered to have accepted its specific terms.

  • Wagering Requirement: To withdraw winnings from a bonus, you must meet a specified wagering volume — typically 25–35 times the bonus amount.
  • Bonus Expiry: Every bonus offer has a set expiry date. Any unused bonus will be automatically cancelled once the period expires.
  • Game Restrictions: Some bonuses are only valid for specific games or game categories.
  • Maximum Bet Limit: A maximum bet limit applies while a bonus is active.
  • Multiple Bonuses: Multiple bonuses cannot be active simultaneously unless otherwise stated on the offer page.

388app takes a strict stance against bonus abuse. Claiming multiple bonuses through multiple accounts, family member accounts, or the same IP address is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be voided.

6

Fair Play Policy & Gaming Integrity

388app believes every player deserves a fair and equal chance. All games on our platform use internationally certified Random Number Generator (RNG) technology, ensuring that every outcome is entirely random and cannot be manipulated by anyone.

  • All games are regularly audited by independent third parties.
  • No bias in game outcomes.
  • The Return to Player (RTP) percentage for every game is publicly disclosed.
  • Playing using bots or automated software is strictly prohibited.

388app's Commitment: We do not apply any advantage against any member in any game. All game outcomes are entirely system-determined with no human intervention.

7

Privacy & Data Protection Policy

388app takes the protection of your personal information seriously. The data we collect — including your name, email, mobile number, banking details, and identity documents — is used solely to provide our services and ensure account security.

  • Your personal information will never be sold to third parties.
  • Your information will not be disclosed to any government or private body except where required by law.
  • All data is protected with 256-bit SSL encryption.
  • You have the right to request deletion of your data (subject to regulatory obligations).

For our full data protection policy, please visit our Privacy Policy Read the page.

8

Responsible Gaming Policy

388app believes in responsible gaming and encourages members to play in a healthy, controlled manner. Gaming should be a form of entertainment, not a way to solve financial problems.

  • Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits.
  • Loss Limit: An automatic stop-loss feature that ends your session once a set loss limit is reached.
  • Time Limit: Set a daily limit on how long you play.
  • Self-Exclusion: You may request a temporary or permanent account suspension at any time.
  • Reality Check: Regular reminders are provided showing how long you have been playing and how much you have spent.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

9

Prohibited Activities & Disciplinary Measures

Warning: The following activities are strictly prohibited on 388app. Violating these rules may result in account termination and forfeiture of your balance.

  • Creating or operating multiple accounts.
  • Using another member's account or allowing others to use your account.
  • Using bots, automated software, or cheating technology.
  • Abusing the bonus system or attempting to claim bonuses multiple times.
  • Engaging in money laundering or any illegal financial activity.
  • Providing a false identity or committing fraud.
  • Attempting to hack or damage 388app's systems.
  • Harassing or causing harm to other members.
10

Account Termination & Service Closure

388app reserves the right to terminate an account without notice in the following circumstances:

  • Serious breach of the terms and conditions.
  • Fraud or any other deceptive activity.
  • Extended inactivity (more than 12 months).
  • Legal obligations or regulatory directives.

Members may also request to close their account at any time. If a balance remains and no bonus wagering is incomplete, the funds will be returned.

11

Changes to Terms & Contact

388app reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints regarding these Terms & Conditions, please contact our support team:

[email protected] 24/7 Support
✅ Join by Accepting the Terms

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Every rule at 388app is designed to protect our members and ensure a fair experience. We believe transparency is the best policy.

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