At 388app, your information is treated with the utmost care. This page explains what data we collect, why we collect it, and how we keep it safe.
A brief overview of the six core principles 388app follows to protect your data.
All personal data stored on 388app is protected with 256-bit AES encryption. Data is never stored in plain text.
Your information is never sold or rented to third parties. 388app does not share any data for commercial gain.
Every page and transaction on 388app is secured with SSL/TLS protocols. All data between your browser and our servers is fully encrypted.
388app collects only the information necessary to provide its services and that you have voluntarily provided.
This policy clearly explains every way your information is used. There are no hidden practices.
You may request deletion of your personal information stored on 388app, subject to any applicable legal obligations.
Welcome to the 388app Privacy Policy. This document explains how 388app collects, uses, stores, and protects your personal information. By using the 388app website or mobile platform, you are considered to have accepted this Privacy Policy.
This policy applies to all 388app services — including registration, gaming, payment processing, customer support, and promotional communications. 388app treats the privacy of Bangladesh's digital users as a top priority and adheres to international data protection standards.
Our Core Commitments: 388app will never use your personal information for unauthorized purposes or share it with third parties without your consent.
In this Privacy Policy, "personal information" refers to any information that can directly or indirectly identify you — including your name, email, phone number, banking details, IP address, and similar data.
388app may collect the following types of information:
| Types of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification, Age Confirmation |
| Contact Information | Email, mobile number | Account Management, Notifications |
| Financial Information | Mobile banking number, bank account | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Gaming history, betting patterns | Service Improvement & Responsible Gaming |
388app automatically collects certain technical data such as log files, device IDs, and browsing patterns. This information is used to maintain platform security and detect unusual activity.
388app uses your information only for specific, legitimate, and transparent purposes. The main reasons we use your data are:
388app's Commitments: Your information is never shared with third parties for marketing purposes. Promotional emails from 388app are sent only to users who have opted in.
388app protects your data with industry-leading security technology. Our security framework operates across multiple layers:
That said, no technology system is 100% foolproof. In the event of a data breach, 388app will promptly notify affected members and take all necessary steps to address the situation. We also strongly encourage you to use a strong password for your account and never share it with anyone.
388app uses cookies and similar technologies to enhance your platform experience and remember your preferences. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features on 388app.
As a 388app member, you have the following rights regarding your personal information:
You have the right to know what information 388app holds about you.
The right to correct inaccurate or incomplete information.
The right to request deletion of your data under certain conditions.
The right to request that data processing be restricted in certain circumstances.
The right to receive a copy of your data in a standard, portable format.
The right to object to the use of your data for specific purposes.
To exercise any of these rights, contact the 388app support team. We will generally respond to your request within 30 days. Please note that some information may be required to be retained for a specific period due to legal obligations.
388app strictly prohibits access to its services by anyone under 18. We do not knowingly collect personal information from minors. If a minor has registered using a false age and this is brought to our attention, the account will be immediately closed and all associated data deleted.
If a parent or guardian suspects their child is using 388app, please contact our support team immediately. We will take prompt action.
388app does not retain your data longer than necessary. Retention periods are determined by the type and purpose of the information:
After the designated period, data is securely deleted or irreversibly anonymized.
388app may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email and the "Last Updated" date at the top of the page will be revised. Continued use of 388app after any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy, requests to access or delete your data, or to report a privacy concern, please contact the 388app support team through the channels below:
We typically respond to privacy-related requests within 72 hours. Complex cases may take up to 30 days.
Every piece of information you share with 388app is protected by the highest security standards. Register with confidence and enjoy world-class gaming.